Soft Skills Insights

One of the most robust studies of the value of remote work split call center representatives in a Chinese company into two groups: work from home and work from the office. At the end of nine months, r...

Zarvana is a fully remote team, spanning three continents. Founder and CEO Matt Plummer has spent the last 3.5 years working remotely, first at strategy consultancy, The Bridgespan Group, and then Zar...

You are likely sabotaging the quality of your decisions if you lack a simple, repeatable decision-making process to ensure you approach decisions in a consistent way. When it comes to decision-making,...

We’ve all done it before. You get out of the shower, dry off, and then let the towel slump to the floor as you get dressed. You finish getting dressed, fixing your hair, and whatever else you might do...

Trying to prevent or recover from burnout? You’re likely focused primarily– if not exclusively– on what happens while you’re working. Yet, what you do after work to recover for the next day and the rh...

As a manager or leader, responding and giving feedback to others will always be a large and critical part of your job. You must know how to improve others’ ideas, and you must know how to do so in rea...

Can critical thinking be learned? This question stands at the core of most of the world’s educational systems with significant and obvious implications for the business world. In fact, many would argu...

In the quest for happiness, you may not think to look for ways to boost your productivity. In fact, productivity can sometimes be associated with a rushed, task-focused way of life, devoid of fun and ...

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With holidays around the corner, there’s a fair chance you are telling yourself some version of this: “If I can just get to the holidays, everythin...

To be a good manager, you must be capable of wielding a large number of management tools as you carry out these four primary responsibilities:

1. Thought/idea management
2. People/team management
3. Proje
...

Feedback is critical for growth and professional development. Feedback provides the roadmap that guides your development efforts and energy. For managers, upward feedback is just as critical as top-do...

The average professional has just 28 minutes per week to focus on their development (1% of their workweek). In this limited time, you must choose between 5,000 courses on LinkedIn Learning and 32,000 ...