Soft Skills Insights

During a board meeting I volunteer to attend, the treasurer presented financial projections that showed our fund balance would grow from under $2M to over $7M in 5 years. People were excited and...

Many companies come to us because they can’t get their people to think for themselves or take ownership for results. We hear this a lot:

“I’ve told them a hundred times they need...

Yes, an objective and an agenda can help you run an effective meeting, but these two tools – a destination and a pathway – are much better.

WHY THIS MATTERS: Professionals...

As AI takes over additional tasks, we will increasingly focus our efforts on skills like complex problem-solving. This is one of the reasons problem-solving makes LinkedIn’s list of the ...

Most professionals spend hours trying to land a dream job, but once they secure a job, they allow their career to take its own direction. This laissez-faire approach to career development can make...

As we progress toward higher skill work, we assume we can handle the simple aspects of getting work done with our minds. However, the reality is that we can’t – and we shouldn’t.

One of the most common questions we get from professionals looking to become more productive is: 

What is the one thing I can do to dramatically increase my productivity?

This is a natural...

Miscommunication is one of the leading causes of project delays and failures. According to the Project Management Institute, “ineffective communications is the primary contributor to...

Critical thinking is providing a robust answer to a question. One of the most basic and widely used ways we come to answers is to learn from the past and from others. We call these...

Few people can say that they never let their inbox get out of control. Even if you’re more of an inbox zero devotee, there’s a fair chance you find yourself with a...

It’s no secret that managing email is one of the great struggles of being a professional today. While the numbers vary considerably, many people spend a third of their workday reading,...

It feels like an unbeatable problem. There are too many meetings. There isn’t any time to do your own work. You feel exhausted by the end of the day from staring at a grid of faces.

But...