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Soft Skills Insights

We unpack behavior science, habit research, and academic research to provide practical insight into how to upgrade your people's critical thinking, communication, people management, and time management skills

To Prevent Loneliness at Work, Stop Copying What Hasn’t Worked resilience Oct 29, 2020

When COVID-19 sent most professionals home from work in the spring, almost no manager or leader needed to be told that isolation and loneliness loomed as serious risks to their people’s...

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Do Social Media Fasts Work? resilience time management Aug 17, 2020

Many have taken to social media fasts or even more extreme, dopamine fasts, over the last year to improve their happiness and productivity and reduce stress, but does abstaining from social media...

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Why You and Your Employer Should Pay Attention to Changes at Home resilience Apr 16, 2020

In this unprecedented time, it’s natural for you and your employer to focus on the dramatic changes to the way you do work, your clients’ scenarios, and perhaps even your business. But...

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How to Overcome the Social Isolation of Remote Work resilience Mar 18, 2020

One of the most robust studies of the value of remote work split call center representatives in a Chinese company into two groups: work from home and work from the office. At the end of nine...

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How to Avoid A Key Downside of Remote Work resilience Mar 17, 2020

Zarvana is a fully remote team, spanning three continents. Founder and CEO Matt Plummer has spent the last 3.5 years working remotely, first at strategy consultancy, The Bridgespan Group, and then...

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How to Recover from the 3 Common Burnout Cycles resilience Feb 17, 2020

Trying to prevent or recover from burnout? You’re likely focused primarily– if not exclusively– on what happens while you’re working. Yet, what you do after work to...

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How Productivity Leads to Happiness, According to Harvard Research resilience time management Jan 14, 2020

In the quest for happiness, you may not think to look for ways to boost your productivity. In fact, productivity can sometimes be associated with a rushed, task-focused way of life, devoid of fun...

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A 4-Day Workweek Doesn’t Make You More Productive resilience time management Dec 17, 2019

Microsoft Japan’s experiment with a 4-day workweek has garnered a lot of attention for its seemingly astounding results: a 40 percent increase in productivity. Yet, Microsoft...

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A Short Guide to Burnout Recovery Approaches that Work resilience Nov 19, 2019

While we have a clear definition of what burnout is, its three symptoms, and the six factors that lead to it, we know relatively little about which burnout recovery approaches...

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Forget Work-Life Balance. Instead, Define Your Work-Life Equation. resilience Nov 04, 2019

The concept of work-life balance has received a lot of criticism recently, mostly from those who believe it is impossible to achieve. The prevalence of burnout and workplace...

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How to Know If Burnout is Coming Your Way a Year in Advance resilience Oct 21, 2019

What if you could tell if you or a colleague were going to burn out a full year before it was to happen?

For companies and their leaders, the value would be tremendous. Burnout among...

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Loving Your Job Won’t Protect You From Burnout. This Will. resilience time management Oct 18, 2019

Like many of my classmates, shortly after college, I joined the ranks of a top strategy and management consulting firm. I knew I was signing up for long hours.

But the reality of that didn’t...

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