Soft Skills Insights

Many companies come to us because they can’t get their people to think for themselves or take ownership for results. We hear this a lot:

“I’ve told them a hundred times they need...

Most professionals spend hours trying to land a dream job, but once they secure a job, they allow their career to take its own direction. This laissez-faire approach to career development can make...

It feels like an unbeatable problem. There are too many meetings. There isn’t any time to do your own work. You feel exhausted by the end of the day from staring at a grid of faces.

But...

In the pre-COVID world, you might have had a check-in with a team member and thought: he is doing great. He was energetic, smiling, and sitting upright. You have nothing to worry about. You can see...

Google’s extensive research on what distinguishes its most successful teams (called Project Aristotle) identified psychological safety as the number one predictor of team effectiveness. New...

You’re waiting to be seen by the doctor and it seems like it’s going to be quite a wait. You can choose between joining a line for a specific doctor or staying in a centralized, pooled...

The agile project management methodology, originating among software developers in earnest in the early 2000s, has increasingly crossed into other industries as teams and companies look for ways to...

According to Gallup, 53% of employees give the minimum effort required to complete their work. In other words, more than half of the workforce are doing just enough to collect their...

The degree to which you and your team members take ownership for your work significantly impacts the quality of your work.

For example, Wharton professor Adam Grant conducted research ...

We’ve all done it before. You get out of the shower, dry off, and then let the towel slump to the floor as you get dressed. You finish getting dressed, fixing your hair, and whatever else you...

As a manager or leader, responding and giving feedback to others will always be a large and critical part of your job. You must know how to improve others’ ideas, and you must...

To be a good manager, you must be capable of wielding a large number of management tools as you carry out these four primary responsibilities:

1. Thought/idea management
2. People/team management
3. ...